Below are quick summaries of key programs and software your instructor may be using for Academic Continuity as well as who to contact if you need assistance.
The IT Help Desk at BT天堂exists to respond to your technology issues and requests. Common tools supported by the IT Help Desk include Brightspace, Respondus, Google, and more.
If you are experiencing issues search IT Help Desk for trouble shooting solutions. In addition you can contact IT Help desk by submitting an聽 or calling (501)450-3107.
D2L Brightspace聽(more commonly known as simply Brightspace) is a course management system used by UCA.
Logging In
Students can log in to Brightspace from or at . Your username is the first part of your BT天堂email and (in the email jdoe1@cub.uca.edu, the username is jdoe1).
Once in Brightspace, click the Course selector, and then click the course you wish to access.
If you need information on how to navigate Brightspace or having technical problems, there are several support options. First, check for information regarding your problem. Next, check out 聽and if you are still experiencing problems, contact the BT天堂IT Help Desk (see above).
Brightspace Pulse Mobile App is iOS and Android configured to enable you to access much of your Brigtspace content from your mobile devices.
Respondus LockDown Browser is a secure browser for taking exams in Brightspace. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment. If a Brightspace exam requires Respondus LockDown Browser, the exam will not be accessible with a standard web browser.
Step 1:听听
Step 2:听听
Respondus Monitor
You may be required to use a webcam, in addition to LockDown Browser. (The webcam feature is sometimes referred to as 鈥淩espondus Monitor.鈥�) Your computer must have a functioning webcam and microphone. Mac users must have Adobe Flash Player installed to use Safari, even if a different browser is normally used.
Step 1:听听Review the Respondus Monitor section of the聽
Step 2:听听Watch the following tutorial video:
Navigate is a student success management system that links people on our campus together 鈥� students, administrators, faculty, staff, and advisors 鈥� in a coordinated care network to support students from enrollment through graduation.聽Through the Navigate Student app or myUCA, students can make appointments, find resources, connect with study partners and more. Click here to learn more about Navigate and how to install. Please direct any additional questions to navigate@uca.edu
BT天堂uses the Google Suite (GSuite) set of productivity Apps. Google Drive and its associated apps are sometimes used for sharing and collaboration in courses.
聽provides tutorials for basic computer skills, including additional聽
Last updated 03/11/2020